TECHNICAL MANAGER
Ariston Group is a global leader in sustainable solutions for hot water and space heating, components and burners. In 2021 the Group reported almost 2 billion euro revenues. Ariston Group has about 8,000 employees, representative offices in 43 countries, 25 production sites and 26 research and development centers in 5 continents. Ariston Group is listed on Euronext Milan since November 2021. Ariston Group demonstrates its commitment to sustainability through the development of renewable and high efficiency solutions, such as heat pumps, water heating heat pump, hybrid solutions and solar thermal systems. The Group also stands out for its continuous investment in technological innovation, digitalization and advanced connectivity systems. The Group offers a full range of products, solutions and services mainly under the global brands Ariston and ELCO, and operates under iconic local brands such as Calorex, NTI, HTP, Chaffoteaux, ATAG, Chromagen, Racold as well as Thermowatt and Ecoflam in the component and burner business.
THE ROLE
Responsible for designing and architecting solutions in the commercial water heating segment for Vietnam operations. Achieve maximum sales growth and development of new accounts by leveraging the wide range of Ariston products, showcasing Ariston’s integration capabilities, and designing best-of-breed solutions. The position is responsible for building the Ariston brand in Vietnam’s commercial water heating space.
The position is based in Hanoi/Ho Chi Minh City. He/she hierarchically reports to the Sales & Trade MKT General Manager.
MAIN RESPONSIBILITIES
- The Pre-Sales Specialist collaborates with sales, service, engineering, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs, and are appropriately supported by key customer technical decision-makers;
- Building relationships with Developers, Architects, and Consultants together with Sales
- Supports the commercial and project sales organization by securing the “technical close” in complex solutions;
- Works deals assigned to the sales team supported, prioritizing efforts on maximizing the total impact of sales growth and profitability;
- Proactively scopes the technical solution required to address customer requirements, assesses customers met and unmet needs, and recommends solutions that optimize value for both the customer and Ariston;
- Secures input from all necessary solution stakeholders within the customer firm. Adapts solutions, as necessary, to ensure appropriate support;
- Coordinates closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements;
- Secures from customer technical staff commitments needed to ensure a deal’s “technical close”;
- Provides professional development and coaching to team member sales associates to enhance their product knowledge, technical acumen, and sales skills;
- Develops water heating systems projects with the related technical reports, system layout & size, and any other documentation required by local legislation;
- Opportunistically pursues additional business development opportunities within customer firms;
- Collaborates with sales to ensure these opportunities are effectively covered and monitors customer support for technical solutions proposed throughout the sales process, and alerts the sales and account teams to potential risks of deal closure;
- Provides coaching/supervision for subordinates.
- Provides technical support & training to internal team
REQUIREMENTS
1. General Knowledge, Skills & Qualifications
- Degree in Engineering, preferably with knowledge of water heating systems and energy efficiency;
- Demonstrated aptitude for problem-solving, and ability to determine solutions for customers (consultative sales approach);
- Excellent verbal and written English and Vietnamese communication skills;
- Proficiency in using Microsoft Office applications.
2. Key Success Factors
- Must be result-oriented and able to work both independently and within a team environment;
- Must possess 3/5 years’ experience in the water heating sector or similar products with experience in electric storage water heaters, solar systems, heat pumps water heaters, and related technologies preferred in commercial business (B2B);
- Knowledge of the local technical legislation;
- Knowledge of technical software design (Ex. Autocad, Adobe Illustrator or Solar PV Calculator) is a plus.
3. Preferred Personal Characteristics
- Already has a portfolio of customers in the real estate and construction business, or among developers and architects.
Location: HCMC
We are committed to the principle of equal employment opportunity for all people, by offering a work environment accessible, welcoming and inclusive in compliance with legal obligations.
Ariston Group is a global leader in sustainable solutions for hot water and space heating, components and burners. In 2021 the Group reported almost 2 billion euro revenues. Ariston Group has about 8,000 employees, representative offices in 43 countries, 25 production sites and 26 research and development centers in 5 continents. Ariston Group is listed on Euronext Milan since November 2021. Ariston Group demonstrates its commitment to sustainability through the development of renewable and high efficiency solutions, such as heat pumps, water heating heat pump, hybrid solutions and solar thermal systems. The Group also stands out for its continuous investment in technological innovation, digitalization and advanced connectivity systems. The Group offers a full range of products, solutions and services mainly under the global brands Ariston and ELCO, and operates under iconic local brands such as Calorex, NTI, HTP, Chaffoteaux, ATAG, Chromagen, Racold as well as Thermowatt and Ecoflam in the component and burner business.
THE ROLE
Responsible for designing and architecting solutions in the commercial water heating segment for Vietnam operations. Achieve maximum sales growth and development of new accounts by leveraging the wide range of Ariston products, showcasing Ariston’s integration capabilities, and designing best-of-breed solutions. The position is responsible for building the Ariston brand in Vietnam’s commercial water heating space.
The position is based in Hanoi/Ho Chi Minh City. He/she hierarchically reports to the Sales & Trade MKT General Manager.
MAIN RESPONSIBILITIES
- The Pre-Sales Specialist collaborates with sales, service, engineering, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs, and are appropriately supported by key customer technical decision-makers;
- Building relationships with Developers, Architects, and Consultants together with Sales
- Supports the commercial and project sales organization by securing the “technical close” in complex solutions;
- Works deals assigned to the sales team supported, prioritizing efforts on maximizing the total impact of sales growth and profitability;
- Proactively scopes the technical solution required to address customer requirements, assesses customers met and unmet needs, and recommends solutions that optimize value for both the customer and Ariston;
- Secures input from all necessary solution stakeholders within the customer firm. Adapts solutions, as necessary, to ensure appropriate support;
- Coordinates closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements;
- Secures from customer technical staff commitments needed to ensure a deal’s “technical close”;
- Provides professional development and coaching to team member sales associates to enhance their product knowledge, technical acumen, and sales skills;
- Develops water heating systems projects with the related technical reports, system layout & size, and any other documentation required by local legislation;
- Opportunistically pursues additional business development opportunities within customer firms;
- Collaborates with sales to ensure these opportunities are effectively covered and monitors customer support for technical solutions proposed throughout the sales process, and alerts the sales and account teams to potential risks of deal closure;
- Provides coaching/supervision for subordinates.
- Provides technical support & training to internal team
REQUIREMENTS
1. General Knowledge, Skills & Qualifications
- Degree in Engineering, preferably with knowledge of water heating systems and energy efficiency;
- Demonstrated aptitude for problem-solving, and ability to determine solutions for customers (consultative sales approach);
- Excellent verbal and written English and Vietnamese communication skills;
- Proficiency in using Microsoft Office applications.
2. Key Success Factors
- Must be result-oriented and able to work both independently and within a team environment;
- Must possess 3/5 years’ experience in the water heating sector or similar products with experience in electric storage water heaters, solar systems, heat pumps water heaters, and related technologies preferred in commercial business (B2B);
- Knowledge of the local technical legislation;
- Knowledge of technical software design (Ex. Autocad, Adobe Illustrator or Solar PV Calculator) is a plus.
3. Preferred Personal Characteristics
- Already has a portfolio of customers in the real estate and construction business, or among developers and architects.
Location: HCMC
We are committed to the principle of equal employment opportunity for all people, by offering a work environment accessible, welcoming and inclusive in compliance with legal obligations.
Ho Chi Minh, VN, 71009