PLANT QUALITY MANAGER

NTI Boilers Inc. is a manufacturer of residential and commercial heating equipment founded in Saint John, New Brunswick, Canada. With over 50 years in business, NTI has found success across North America, and is continuing to expand.

NTI Boilers Inc is part of Ariston Group, a global leader in sustainable thermal comfort that offers a unique, extensive range of solutions for hot water, space heating and air treatment, as well as components and burners. Listed on Euronext Milan since November 2021, in 2023 the Group reported almost 3.1-billion-euro revenues, with over 10,000 employees, direct presence in 40 countries in 5 continents, 29 production sites and 29 research and development centers. The Group demonstrates its commitment to sustainability through the development of renewable and high efficiency solutions, such as heat pumps, water heating heat pumps, hybrids, domestic ventilation, air handling and solar thermal systems. The Group also stands out for its continuous investment in technological innovation, digitalization, and advanced connectivity systems. The Group operates under global strategic brands Ariston, Elco and Wolf, and brands such as Calorex, NTI, HTP, Chaffoteaux, Atag, Brink, Chromagen, Racold, as well as Thermowatt and Ecoflam in the components and burners business.

As Plant Quality Manager, reporting hierarchically to the Plant Director and functionally to the Quality Assurance Director, you will be responsible for the following activities:

• Ensurement of the proper functioning, development, monitoring and improvement of the quality system within the production site, driving/supporting continuous improvement activities to guarantee customer satisfaction and product quality.
• Supervision of all the aspects potentially impacting quality in the production site.
• Management of the plant quality team activities while driving a culture of continuous improvement through the implementation/maintenance of global quality standards, problem solving tools and continuous improvement techniques.
• Interaction with suppliers to provide factual feedback and guidance about product quality performances and monitor / follow-up on agreed improvement initiatives.
• Management of the incoming inspections and quality control throughout the process.
• Analysis of scraps and reworks to identify root causes and countermeasures.
• Statistical control of finished products including management of defects and related corrective actions.
• Management and coordination of the plant quality meetings.
• Support in all quality aspects and implications linked to the processes of New Product Introduction and Engineering Change Requests.
• Support in management of reworks and on-hold/quarantine products.
• Support to Quality Assurance on management of plant related claims.
• Supervision of internal process conformity.
• Quality Control (QC) pillar leadership within World Class Manufacturing.

As our ideal candidate, your skillset includes: 

• Engineering degree and an experience of 3-5 years in similar roles in manufacturing companies.
• Knowledge in manufacturing quality systems and processes, quality control methods, statistical process control and quality control tests.
• Basic knowledge on core production processes like metal stamping, welding, enameling, painting, polyurethane injection, assembly and automation.
• Robustness in analytics and advanced problem solving, TQM, six-sigma (Black Belt level) and PFMEA; exposure to Quality Control (QC) pillar in World Class Manufacturing environment is a plus.
• Basics of Safety and Environment concepts applied to production processes.
• Basics of mechanical, electrical, electronics and SW.
• Robustness in planning, time and deadlines management, communication and strong entrepreneurial mindset.

The role is based in Saint John, New Brunswick (Canada).

We are committed to the principle of equal employment opportunity for all people, by offering a work environment accessible, welcoming and inclusive in compliance with legal obligations.