PARTS & SERVICES AREA CENTER

Ariston Group is a global leader in sustainable climate and water comfort, listed on Euronext Milan. In 2025 the group reported 2.7 billion-euro revenues, with almost 11,000 employees, direct presence in 41 countries in 5 continents, 32 production sites and 31 research and development centers. The group demonstrates its commitment to sustainability through renewable and high-efficiency solutions, including heating heat pumps, water heating heat pumps, hybrids, domestic ventilation, air handling, electric components, and solar thermal systems, while continuously investing in technological innovation, digitalization, and advanced connectivity solutions. The group operates under global strategic brands Ariston, Wolf and Elco, and brands such as Calorex, NTI, Atag, Domotec, Brink, Chromagen, Racold, as well as Thermowatt and Ecoflam in the components and combustion technologies business.
 

Reporting to the Head of Parts and Service for Spain, the Parts and Service Center Area, will be responsible of promoting business development and growth, focusing on identifying customer needs and coordinating activities efficiently. This includes ensuring efficient administrative management, conducting timely analyses, and implementing the necessary strategies and measures to guarantee the quality of services offered, as well as properly documenting and communicating all activities.

Responsibilities

• Management of the Parts & Service after-sales business unit for the Area
• Management of the portfolio of official technical service providers in the area, supporting the technical and organizational development of their structures.
• Ensuring the level of after-sales service provided by partners and providing technical training.
• Development of after-sales business with partner companies by identifying market needs and opportunities. Identify and develop new clients.
• Collaborate with the sales network to develop business in the assigned area.
• Coordinate and plan technical training courses.
• Achieve the assigned annual sales target for After-Sales in the assigned area.
• Ensure compliance with processes that guarantee Customer Satisfaction.
• Cooperate and interact with any area of the company that requires support for any incident or issue.

The ideal candidate has:

• A degree in Engineering or a related field.
• Interpersonal and organizational skills.
• Proactivity.
• Results-oriented.
• Availability to travel.
• Communication skills.
• Spanish Mandatory at advanced level and Intermediate level of English preferred. 
• Minimum of 3-5 years of experience in the sector.
• Driver's license (category B).

Location: Must reside in the Center Region (Madrid)

We are committed to the principle of equal employment opportunity for all people. We strive to provide a work environment that is accessible, welcoming and inclusive, in full compliance with applicable legal requirements. In line with this commitment, we promote fair, transparent and equitable reward practices.  The compensation package will be determined based on the experience, skills and the scope of the role, applying objective and gender‑neutral criteria. We believe that transparency and fairness are essential to building trust, fostering inclusion and ensuring equal opportunities for everyone.