P&S AREA MANAGER

Ariston Group is a global leader in sustainable solutions for hot water and space heating, components and burners. In 2022 the Group reported almost 2.4 billion euro revenues. As of today, after the addition of Centrotec Climate Systems in January 2023, Ariston Group has over 10,000 employees, representative offices in 43 countries, 31 production sites and 30 research and development centers in 5 continents. Ariston Group is listed on Euronext Milan since November 2021. Ariston Group demonstrates its commitment to sustainability through the development of renewable and high efficiency solutions, such as heat pumps, water heating heat pump, hybrid solutions and solar thermal systems. The Group also stands out for its continuous investment in technological innovation, digitalization and advanced connectivity systems. The Group offers a full range of products, solutions and services mainly under the global brands Ariston, ELCO and Wolf, and also operates under iconic brands such as Calorex, NTI, HTP, Chaffoteaux, ATAG, Brink, Chromagen, Racold as well as Thermowatt and Ecoflam in the components and burners business.

The role, reporting to the Parts & Services Director Italy, will be responsible for the following activities:

• Management, monitoring and improvement of the quality and efficiency of the external service centers
• Define and implement client fidelity strategies leveraging on service centers to monitor the lifecycle of our products
• Define and implement long term service contracts and clients’ maintenance programs 
• Scouting and analysis of new business opportunities in collaboration with the Sales Area Manager
• Development of activities aimed to increase the installed park and the services sold
• Recruitment of new installers in collaboration with the Service Centers
• Increase the Parts & Services turnover of the reference area
• Maintain and increase the service level of the Service Centers in the area of responsibility
• Guarantee the homogeneity of service logics within the area of competence

The ideal candidate has:

• a Master’s Degree in Economics or Engineering
• 5 years of experience in similar roles gained in the semi-durable goods industry
• a good knowledge of Microsoft Office

Good communication skills, strong results and business orientation, initiative and organization will complete the profile.

Location: Emilia-Romagna and Toscana. 
 

We are committed to the principle of equal employment opportunity for all people, by offering a work environment accessible, welcoming and inclusive in compliance with legal obligations.