PRE-SALES

Ariston Group is a global leader in sustainable thermal comfort that offers a unique, extensive range of solutions for climate comfort, water heating and air handling, as well as components and burners. Listed on Euronext Milan since November 2021, in 2024 the group reported over 2.6-billion-euro revenues, with over 10,000 employees, direct presence in 40 countries in 5 continents, 28 production sites and 28 research and development centers. The group demonstrates its commitment to sustainability through the development of renewable and high efficiency solutions, such as heat pumps, water heating heat pumps, hybrids, domestic ventilation, air handling and solar thermal systems. The group also stands out for its continuous investment in technological innovation, digitalization, and advanced connectivity solutions. The group operates under global strategic brands Ariston, Elco and Wolf, and brands such as Calorex, NTI, HTP, Atag, Brink, Chromagen, Racold, as well as Thermowatt and Ecoflam in the components and burners business.
 

Our Pre-sales specialist will be responsible for providing pre-sales technical and commercial support, translating customer needs into effective solutions, supporting projects and sales activities, and developing a strong network of designers and partners.
Based in: Novi Beograd
Field work: 20% of the time 

As our ideal candidate, you have: 

•    University Technical degree, preferably Mechanical or Energy Engineering
•    Min 2 years previous work experience in sales/pre-sales/ customer service support for sectors like HVAC, water heating, hydraulic components
•    Very good communication skills, clearly and to liaise effectively with other professionals
•    Good organizational skills and ability to work with a high degree of autonomy
•    Team-player attitude
•    English Knowledge (minimum B2); Italian nice to have
•    Very good knowledge of Microsoft Office package, especially PowerPoint and Excel    
•    Knowledge of AutoCAD/ hydrosym drawing packages is a plus
•    Driving license B

Main Tasks:

•    Translating customer needs into technological solutions: sizing, schemes, quotations (HHP, hybrids, boilers)
•    Following projects, acting as a bridge between designers and our sales team
•    Develop our network of designers
•    Perform technical-commercial presentations to stakeholders
•    Support product/service portfolio management and development
•    Support the forecasting process, coordinating the sales team
•    Interact with the European pre-sales team for cross-country projects

We are committed to the principle of equal employment opportunity for all people. We strive to provide a work environment that is accessible, welcoming and inclusive, in full compliance with applicable legal requirements. In line with this commitment, we promote fair, transparent and equitable reward practices. The compensation package will be determined based on experience, skills and the scope of the role, applying objective and gender‑neutral criteria. We believe that transparency and fairness are essential to building trust, fostering inclusion and ensuring equal opportunities for everyone.